Minotaur Trading Systems (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information, including information collected through SMS/text message communications. By providing your information or opting into SMS communications, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Contact Information
Name
Email address
Mobile phone number
Country of residence
Any information you voluntarily provide through forms, surveys, SMS replies, or communication with our team
1.2 Technical & Usage Information
IP address
Device type
Browser type
Interaction data with our website, emails, SMS links, or booking pages
1.3 SMS-Specific Information
When you opt into SMS marketing, we may collect:
Your phone number
Message delivery and engagement data
SMS reply content
Date, time, and status of messages
2. How We Use Your Information
We may use your information for the following purposes:
To send marketing messages, updates, reminders, and promotional SMS communications
To deliver product information, demo scheduling links, and customer service responses
To improve our services, website, and user experience
To comply with legal obligations and prevent fraud
To personalise marketing and communication based on your preferences
You agree that by providing your mobile number, you consent to receive automated SMS messages from us. Message frequency may vary.
3. SMS Communication & Consent
By opting into our SMS program, you acknowledge and agree to the following:
Consent: You provide express consent to receive marketing messages, transactional notifications, and promotional content via SMS.
Message Frequency: Frequency varies.
Opt-Out: You may opt out of SMS marketing at any time by replying STOP.
Help: You may reply HELP for assistance or contact support@minotaurtradingsystems.com
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Carrier Disclaimer: Message and data rates may apply.
No Purchase Required: Opting into SMS communication is not required to make a purchase.
Data Handling: Your SMS data is used strictly for communication and marketing as outlined in this privacy policy.
4. How We Share Your Information
We do not sell your personal information.
We may share your information only with:
Trusted service providers (SMS gateways, CRM platforms, email marketing tools, booking software)
Analytics providers to improve performance and customer experience
Legal authorities when required to comply with applicable law
All service providers must adhere to privacy and data-protection standards.
5. Data Storage & Security
We take reasonable technical and organisational measures to protect your data from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
Destruction
Data may be stored on secure servers located in Australia, the United States, or other regions depending on our service providers.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data
Opt out of SMS or email marketing at any time
Request a copy of your data
Withdraw consent
To exercise your rights, contact us at support@minotaurtradingsystems.com
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7. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Fulfill communication purposes
Comply with legal obligations
If you opt out of SMS, your number may be stored in a suppression list to ensure compliance.
8. Cookies & Tracking Technologies
We may use cookies, tracking pixels, and analytics tools to improve website performance and personalise user experience. You may adjust your browser settings to limit cookie use.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
10. International Transfers
As part of our operations, your information may be transferred and stored outside your home country. We ensure that all transfers comply with applicable privacy regulations.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact:
Minotaur Trading Systems
Email: support@minotaurconsultingservices.com